Delete your account and data
MotorDocket, by Norkxii Pte Ltd · Last updated: 27 July 2026
You can delete your MotorDocket account and everything stored in it at any time, directly in the app. You do not need to contact us first.
Delete everything from inside the app
- Open MotorDocket on your device.
- Tap the settings icon (top right of the dashboard).
- Scroll down and tap Delete account and data.
- Read the summary, type DELETE to confirm, then tap Delete everything.
This is immediate and cannot be undone. Once confirmed, your records are removed from our systems and cannot be recovered by you or by us.
What is deleted
- Every vehicle you added, and all of its records — road tax, insurance, servicing schedules and history, fuel entries, car loans, mileage readings, and purchase details.
- All files you uploaded — log cards, insurance documents, invoices, receipts and other documents.
- Vehicle photos and AI-generated cover art.
- Your app preferences, such as units, currency and appearance.
- Your sign-in account itself (whether you used Google sign-in or the app as a guest), including your name and email address if a Google account was linked.
What is kept, and for how long
- Nothing is retained for our own use. We do not keep a copy of your vehicle records, documents or photos after deletion.
- Backups: residual copies may persist in our hosting provider's encrypted backups for up to 30 days, after which they are overwritten.
- Anonymous diagnostics: crash and performance reports that are not linked to your identity may be retained for up to 90 days to help us fix bugs.
- Legal records: where we are required by law to keep certain records, we keep only what is required, for as long as it is required.
Delete only some of your data (keep your account)
You do not have to delete your whole account. To remove individual data in the app:
To delete one vehicle and everything attached to it (its records, documents, photos and cover art):
- Open MotorDocket and tap the vehicle on the dashboard.
- Tap the bin icon at the top right.
- Confirm Delete.
To delete a single record or file — a document, receipt, photo, cover-art image, mileage reading, fuel entry, road-tax renewal, insurance policy or car loan:
- Open the vehicle, then open the section that holds it (for example Documents, Fuel, Insurance, Loan or Cover art).
- Tap the bin icon next to the item, or open the item and tap the bin icon at the top right.
- Confirm Delete.
Deleted items are removed immediately and permanently, including any uploaded file stored with them. Everything else in your account is left untouched.
If you can't use the app
Deleting in the app is immediate — there is no request to submit and nothing to wait for, so please use it whenever you can. If you no longer have MotorDocket installed, or you can no longer sign in to the account, email admin@motordocket.com from the address linked to your account, telling us whether you want your whole account deleted or only certain data. We will action the request within 30 days and confirm by email.
For full details of what we collect and why, see our Privacy Policy.
